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Case Studies

Proven outcomes for complex mobility

How GMS helps corporates, investors, NGOs and founders move people and permits through Kenya with clarity, speed and accountable results.

Corporate team reviewing global mobility case study outcomes
Client outcomes

Mobility programmes that delivered

Each case study reflects a real client profile, challenge, GMS approach, measurable results and a client perspective.

Scaling a 40-person expatriate program without compliance drift
Retail & FMCGExpat Relocation

Case study 01 · Mercato Global

Scaling a 40-person expatriate program without compliance drift

Challenge

A regional HR team needed to relocate senior managers into Kenya on tight timelines while harmonising documentation standards across three source countries.

GMS approach

GMS designed a corporate mobility playbook, unified evidence packs, a shared renewal calendar and a single consultant owner for every assignee filing.

  • All Class D permits approved on first submission
  • Dependent passes filed in parallel with principal applications
  • HR received weekly milestone summaries via email and WhatsApp

12

Assignees mobilised

100%

First-pass approval

14 weeks

Programme timeline

GMS turned what felt like an impossible relocation into a smooth, predictable program. Their proactive updates saved us hours every week.

Hannah O'Connell

Hannah O'Connell

Country HR Director · Mercato Global

Investor permit to family settlement in one coordinated pathway
Private InvestmentPermanent Residency

Case study 02 · Sahara Holdings

Investor permit to family settlement in one coordinated pathway

Challenge

A regional investor required an investor-class permit, spouse dependent passes and long-term residency planning without fragmented advisors.

GMS approach

GMS mapped a sequenced plan, investor permit filing, corporate registration touchpoints, family dependent documentation and residency evidence collation.

  • Investor permit issued within the projected window
  • Spouse and children secured dependent passes without re-work
  • Long-term residency route documented for year-two planning

4

Family members filed

2

Queries resolved

11 weeks

Decision timeline

From investor permit to family settlement, every step was anticipated. The most strategic immigration team I've worked with in East Africa.

Adekunle Ayodeji

Adekunle Ayodeji

Regional Investor · Sahara Holdings

Standardising NGO international staff compliance at scale
International NGOWork Permits

Case study 03 · Nordic Aid Kenya

Standardising NGO international staff compliance at scale

Challenge

Twenty-plus international staff across mixed permit classes created inconsistent filings, renewal gaps and audit exposure for the NGO board.

GMS approach

GMS implemented a Class I permit framework, central document vault standards and a quarterly compliance review with the programme lead.

  • Unified filing templates adopted organisation-wide
  • Renewal calendar with 90-day advance alerts for every permit
  • Board-ready compliance summary delivered each quarter

22

Staff on programme

100%

Renewals on time

0

Audit findings

Our NGO has 20+ international staff. GMS standardised our entire compliance workflow with a level of polish that feels enterprise grade.

Sofia Lindgren

Sofia Lindgren

Programme Lead · Nordic Aid Kenya

Enterprise renewal discipline for a multi-country logistics group
Logistics & Supply ChainGlobal Mobility

Case study 04 · Helios Logistics

Enterprise renewal discipline for a multi-country logistics group

Challenge

A group CFO needed predictable renewal cycles across executives and technical specialists, with zero lapses that could disrupt operations.

GMS approach

GMS built a renewal control tower, structured documentation packs, gazette monitoring and finance-ready status reporting for every active permit.

  • No permit lapses across the active portfolio
  • Documentation packs reused across renewal cycles
  • Finance received clear fee forecasts per quarter

18

Active permits managed

0

Lapsed permits

75 days

Avg. renewal lead time

Their proactive renewal reminders and structured documentation packs are unmatched. They treat compliance the way modern SaaS treats reliability.

Mark Thompson

Mark Thompson

Group CFO · Helios Logistics

From company incorporation to work permits in one premium journey
Creative & TechnologyBusiness Registration

Case study 05 · Kintsugi Studio

From company incorporation to work permits in one premium journey

Challenge

A founder-led studio entering Kenya needed incorporation, investor-aligned permits and foreign national registration without juggling multiple vendors.

GMS approach

GMS coordinated business registration, work permit filings and FNR onboarding under one engagement letter and milestone plan.

  • Company registered and permits filed in parallel workstreams
  • Founder and lead creative secured authorization to work
  • Single consultant contact across every government touchpoint

1

Entities registered

3

Permits issued

9 weeks

Time to operational

Setting up our company and getting work permits felt like one continuous, premium experience. The team is honest, fast and deeply professional.

Priya Naidu

Priya Naidu

Founder · Kintsugi Studio

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98%

First-pass

24h

Response

12+

Years KE

30%

Faster avg.